Shipping policy

Last Updated: October 15, 2026

Thank you for shopping with us. This policy explains how orders are processed, shipped, and tracked.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

During peak periods or when unexpected operational issues arise, processing may take longer. If a significant delay affects your order, we will make reasonable efforts to notify you.

Shipping Destinations

Available shipping destinations are displayed at checkout. Shipping availability may vary by product and destination.

Shipping Methods and Delivery Estimates

Available shipping methods, shipping fees, and estimated delivery dates will be displayed at checkout where available.

Delivery times depend on the destination, shipping method, carrier, and other circumstances. Any delivery estimate is provided for guidance and is not a guaranteed arrival date.

Shipping Fees

Shipping charges are calculated and displayed at checkout before you complete your purchase, unless a shipping promotion applies.

Any applicable customs duties, import taxes, or other destination-related charges will be handled in accordance with the information provided at checkout and applicable law.

Tracking Information

When tracking is available, we will send shipping confirmation and tracking details to the email address provided with your order.

Tracking information may take 24–48 hours after dispatch to become active in the carrier's system.

Incorrect Shipping Information

Please review your shipping address carefully before placing an order. If you notice an error, contact us promptly at vecchigerschgi589@gmail.com.

We cannot guarantee address changes after an order has been processed or handed to a carrier.

Delayed, Lost, or Missing Packages

If your package is delayed or tracking has not updated for an extended period, contact us with your order number and tracking details. We will review the information and help you determine the appropriate next steps.

Carrier investigations, delivery interruptions, weather, and other events may affect delivery schedules.

Damaged or Incorrect Items

If your order arrives damaged or contains an incorrect item, contact us promptly and include your order number and photos where possible. We will review the issue in accordance with our Return & Refund Policy and applicable law.

Contact Us

For shipping questions or order assistance:

Email: vecchigerschgi589@gmail.com